12-Month Spot & Spill Limited Warranty
When you entrust Hydro Clean Carpet Cleaning with the protection of your carpet through Protectant application, we show our appreciation by offering you a 12-Month Spot and Spill Warranty. With this warranty, you gain peace of mind knowing that any spot or spill encountered within the first 12 months after application will be promptly treated by our team at no additional cost, using our specialized Spot Out Lifetime replacement spotter.
To keep your warranty active and ensure continued protection, all you need to do is schedule your annual carpet cleaning with us and opt for a re-application of Protectant Carpet Protector. And don't worry if you run out of our spotter; simply give us a call, and we'll promptly replenish your supply. It's crucial to stick to our spotter exclusively, as using other brands or store-bought alternatives can not only void the warranty but also risk bleaching out your carpet or setting in stains permanently.
While our 12-Month Spot and Spill Warranty offer comprehensive coverage, it's essential to note that certain scenarios are not covered, including the removal of pet urine, feces, or vomit, the treatment of dirty or worn "traffic lanes," oil-based stains, as well as damages from water or sewer incidents, and properties occupied by tenants.